20 October 2023
Notification: Donnybrook Branch permanent closure 28th Dec 2023
18th October 2023
Over a considerable period of time it has been evident that the attendance of members at our Donnybrook branch has been declining and has now reached a point where the level of demand for face-to-face service provision is considered to be no longer adequate to viably sustain a continued presence.
Consequently, having considered the matter carefully, the board of directors has, reluctantly, decided to close the Donnybrook branch with effect from Thursday, 28th December, 2023.
Whilst we appreciate that you may possibly be inconvenienced as a consequence of this difficult decision, the board is satisfied that the action is necessary to safeguard the sustainability of our credit union as a whole and to allow scope for further investment in the provision of an enhanced range of member services.
You may be assured that all accounts will continue to operate as normal and you do not need to take any further action. Any business you may wish to transact, including applying for loans, may be undertaken in person at our Stillorgan branch, by logging in to your account via our website, through access using our mobile App, or by email, as you prefer.
Our staff will be available to answer any questions or help to resolve any difficulties you may have. Should you require information or assistance, enquiries may be made either in person at the Stillorgan branch, by giving us a call on (01) 2884877, or by emailing us at email@example.com We will be glad to help you. For further information it is recommended that you please visit our website https://www.southdublincu.ie where a link will direct you to a page where we provide answers to some frequently asked questions (FAQs) regarding the impact of closure.
Thank you for your understanding and on-going support for your credit union and we look forward to continuing to provide you with a friendly and efficient service.
Brendan O'Sullivan, Chair of the Board of Directors
Caitriona Kelly Puca, Chief Executive Officer